Information governance

Information governance helps us to ensure we deal with information legally, securely, efficiently and effectively.

Information governance is a framework which the NHS handles all organisational information within, in particular the personal and sensitive information of patients and employees.

It allows organisations and individuals to ensure that personal information is dealt with legally, securely, efficiently and effectively, in
order to deliver the best possible care. It sits alongside clinical, research and corporate governance.

Information governance has four fundamental aims:
  • to support the provision of high quality care by promoting the effective and appropriate use of information
  • to encourage responsible staff to work closely together, preventing duplication of effort and enabling more efficient use of resources
  • to develop support arrangements and provide staff with appropriate tools to enable them to discharge their responsibilities to consistently high standards
  • to enable organisations to understand their own performance and manage improvement in a systematic and effective way.
Information governance can help to improve patient care by:
  • providing clear guidance to patients, families and carers to explain how personal information is handled and how concerns can be expressed
  • providing clear guidance to employees to ensure that there are defined reporting and investigation procedures in place.
Further information can be obtained from NHS Connecting for Health's Information Governance Toolkit and Information Governance.