St Helens referral information
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St Helens referral information

Information about our services and making referrals to them for professionals in St Helens.

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Below you can view information aimed at health professionals and other professionals working with our services to support you to make appropriate referrals to our services in St Helens. This page provides information to help you reach a decision as to whether our service is right for your patient or client and how to make a referral so they can begin accessing support.

If you have any further questions about any of the services below, either visit the service's page on our website (linked below under each service section) or contact the team using the telephone numbers provided.

Adults' community health services
Musculoskeletal Service
Our Musculoskeletal Services provides physiotherapy for adults in St Helens with muscle and joint conditions. We accept referrals for patients with spinal problems (neck and back) who are registered with a GP anywhere within Merseyside. For all other muscle and joint conditions (non-spinal), patients must be registered with a GP in St Helens.

You can contact the team directly for advice on 0151 430 1060.

Visit the musculoskeletal conditions page for more information.

Early Supported Discharge Service
Our Early Supported Discharge (ESD) Service provides ongoing therapy to patients who are discharged from an acute stroke ward following a stroke, who would benefit from further rehabilitation at home or within their place of residence and either live in St Helens or are registered with a St Helens GP.

Referrals are only accepted from an acute stroke unit for patients who have been admitted with a stroke. The ESD team is based at St Helens Hospital and will work with patients for up to six months in their own homes to assist a seamless discharge from hospital. Patients may then be referred on to other community services if there are still identified treatment goals.

You can contact the team directly for advice on 01744 646 851.

Visit the service page for more information.

Community Physiotherapy Service
Our Community Physiotherapy Service provides short term domiciliary physiotherapy to patients in St Helens. Patients can be referred to the service by their GP, practice nurse or any other healthcare professional. Guidance around criteria for referral can be obtained by contacting the team.

You can contact the team directly for advice on 01744 621 715.

Visit the service page for more information.

Integrated Access St Helens (IASH) Reablement Service
IASH Reablement is a jointly funded multi-disciplinary intermediate care service with a primary role of promoting independence in adults age 18 and over, including those with mild to moderate mental health problems. The service can be provided at home or within an intermediate care unit. Any professional involved in the patient's care (eg GP, nurse, social care worker, voluntary agency worker) can refer to our service, or patients can self-refer by contacting us directly.

You can contact the team directly for advice on 01744 676 600.

Pulmonary Rehabilitation Service
Our Pulmonary Rehabilitation Service is available for patients with symptomatic chronic obstructive pulmonary disease (COPD). Patients can be referred by their GP, practice nurse or any other healthcare professional. Guidance around criteria for referral can be obtained by contacting the team.

You can contact the team directly for advice on 0151 430 1060.

Visit the service page for more information.

Podiatry Service
Our service aims to prevent, diagnose, treat and rehabilitate conditions affecting your feet and lower limbs. These include common foot care problems such as ingrown toenails and bunions. Access to the service is by completion of an application form which is available from all health centres and GP surgeries in St Helens.

You can contact the team directly for advice on 0151 290 2000
.
Visit the service page for more information.

Community Connection Point Service
As non-medical prescribers with advanced skills in urgent care our Community Connection Point Service works closely with health and social care teams to support our patients' preference for treatment and care in their own homes, therefore reducing the need for hospital admission.

We work with adults age 18 and over whose primary condition is not drug, alcohol or mental health related and accept referrals by any clinician for patients who are registered with a St Helens GP

You can contact the team directly for advice on 01744 673 800.

Visit the service page for more information.

Adults' mental health services
Assessment Team
Our Assessment Team provides specialist assessment, advice and signposting for adults with moderate to severe symptoms of mental illness such as severe depression and anxiety, as well as conditions like schizophrenia and bipolar disorder. 

All our assessment teams have recently begun to implement a robust telephone triage system, using NICE recommended clinical rating scales to ensure routine referrals are directed to the most appropriate service by our assessment teams, and to enable the teams to redirect those referrals not requiring a secondary mental health assessment or intervention. 

The new triage system means patients who do need to be seen by secondary services can be offered a face-to-face assessment appointment more quickly and patients requiring lower level interventions and assessments can be signposted to the appropriate primary care and third sector services in a timelier manner too.

The service is available 24 hours a day, 7 days a week, 365 days a year.

If you need to make a referral to St Helens Assessment Team for a patient who has moderate to severe mental health problems, you can contact the team directly for advice on 01744 621688.

Visit the service page for more information.

Adults' ADHD Service
Our Adults' ADHD Service provides assessment, diagnosis and treatment for adults with symptoms of attention deficit hyperactivity disorder (ADHD). We can also signpost you onto other mental health services if you need any extra support. 

If your patient is experiencing problems that you suspect may be related to ADHD, you can make a referral to our service for an assessment and screening appointment. Please be aware that due to high demand for the service, there may be a wait for their initial appointment.

You can contact the team directly for advice on 01925 664 180.

Visit the service page for more information.

Early Intervention in Psychosis Service
Our Early Intervention in Psychosis Service supports people age 14 to 65 who are experiencing first episode of psychosis.

Signs and symptoms that your patient may be experiencing psychosis include: feeling like people are watching you; seeing or hearing things that others cannot; unusual beliefs; unusual manner or thinking or speech; and ideas of reference.

If you are concerned about one or more of the above symptoms, refer your patient to the Early Intervention in Psychosis Service for assessment. If there is an immediate risk out of hours (after 5pm Monday to Friday, weekends and bank holidays), please refer the patient to St Helens Assessment Team.

Young people age 14 to 18 should be referred to St Helens CAMHS, who will manage their care in partnership with the Early Intervention Team.

You can contact the team directly for advice on 01744 646 102.

Visit the service page for more information.

Home Treatment Team
Our Home Treatment Team provides intensive community-based support for adults with severe and complex mental health problems to prevent the need for admission to hospital. 

Referrals to the Home Treatment Team must be made by one of our community mental health teams and should be directed to the Assessment Team in the first instance, rather than to the Home Treatment Team.

You can contact the team for advice on 01744 621 688..

Visit the service page for more information.

Adults' inpatient Services
We provide mental health inpatient services for adults in St Helens, based at Peasley Cross Hospital. Our male inpatient ward is called Taylor Ward and our female inpatient ward is called Iris Ward.

If you feel your patient requires inpatient mental health support, please make a referral to our Assessment Team in the first instance, who will be able to assess the individual and if appropriate, make a referral for them to our inpatient services.

You can contact Taylor Ward on 01744 626 500 and Iris Ward on 01744 627 590.

Visit the service page for more information.

Recovery Team
Our Recovery Team provides community-based services for adults with long-term mental health problems in Halton. The service is goal-focused and supports people to live their lives well with their mental health condition. 

Referrals to our Recovery Team should be directed to our Assessment Team in the first instance, who will be able to assess the individual and if appropriate, make a referral for them to our Recovery Team.

You can contact the service on 01744 736708.

Visit the service page for more information.

Skin Camouflage Service
Our Skin Camouflage Service provides medical camouflage creams for people with self-harm scars and other conditions that cause skin marking or discolouration, to help improve confidence and mental wellbeing.

The best way to contact the Skin Camouflage Service is by email at skin.camouflage@nwbh.nhs.uk  

Visit the service page for more information.

Specialist Perinatal Service
Our Specialist Perinatal Service work with mothers and mothers to be who already have, or who develop moderate to severe mental health problems, from pregnancy up until their baby is 12 months old.

We work with women and their families who have significant difficulties and distress associated with perinatal mental health. We can offer pre-conceptual counselling to women, who may be on prescribed medication regimes who wish to become pregnant. We also offer assessment and intervention for mental health concerns which could include psychosis, depression, anxiety and intrusive thoughts linked to pregnancy. 

View our eligibility criteria to find out if our service can support your patient.

Women can be referred to our team by any healthcare professional. Professionals can contact the team 9am to 5pm, Monday to Friday for advice, and make a referral to the service via the local Mental Health Assessment Team

Please ensure that any referral made to the service is made with consent from the individual wherever they have the capacity provide this.
 
Visit the service page for more information. 


Children and young people's services
Child and Adolescent Mental Health Service
We provide tier 2 and 3 child and adolescent mental health services (CAMHS) for children and young people up to the age of 18 in St Helens. We provide assessment, treatment and signposting for young people with emotional and behavioural difficulties.

All referrals to our CAMHS services should be directed to our CAMHS Assessment and Response Team. Download the CAMHS referral form or call the team for more information on 01925 579 405.

You can contact the St Helens CAMHS team directly on 01744 454 368.

Visit the service page for more information.

Children and Young People's Community Eating Disorder Service
Our Young People's Community Eating Disorder Service in Halton, Knowsley, St Helens and Warrington provides assessment, treatment and support for young people with eating disorders and their families. We deliver the service in partnership with St Helens and Knowsley Teaching Hospitals NHS Trust and leading national eating disorder charity Beat.

Initial consultant-led multidisciplinary team (MDT) assessments will be held at Knowsley Resource and Recovery Centre at Whiston Hospital. Young people and families will then be able to attend their regular appointments with our team at a venue closer to home.

To meet the service referral criteria, patients must be 8 to 18-years-old and live in St Helens. You can use the SCOFF questionnaire screening tool to help determine whether your patient would benefit from a referral to the service. 

Referrals for patients with a suspected eating disorder should be directed via e-referral. We also accept self-referrals from service users and families via an electronic form on our website. 

Visit the service page for more information or call the team on 0151 430 1321.

Health Visiting Service
Our Health Visiting Services works across the St Helens community, and offer support for pregnant women and families with children below school age. We visit families at home and in community venues such as health centres and children’s centres, and work closely with GPs, midwives, hospitals, schools and voluntary services. We have a number of different health visiting teams based across St Helens covering different localities.

Visit the service page for more information.

School Nursing Service
Our School Nursing Service is available to all children and young people aged five to 19 who live in St Helens. 

We offer advice and support on anything to do with to young people's physical and emotional health, including sexual health. Young people can talk to us about health conditions such as asthma, epilepsy or allergies or other concerns like bullying, keeping a healthy weight or emotional worries. 

We have a number of different school nursing teams based across St Helens covering different schools.

Visit the service page for more information.

Later life and memory services
Memory inpatient services (Rydal Unit, Kingsley Ward and Golborne Unit)
We provide inpatient services for people age 65 and over who have memory problems such as dementia, who can no longer be supported in the community and require specialist inpatient support. Our three wards (Rydal, Kingsley and Golborne) have been specially designed to meet the needs of people with memory problems and are based in Knowsley, Warrington and Wigan. The wards are available for people living in Halton, Knowsley, St Helens, Warrington and Wigan. 

Visit the service page for more information.

Older People's Community Mental Health Team / Memory Assessment and Treatment Service
We support people age 65 and over who have mental health problems and people of any age with a diagnosis of dementia. We can also provide assessment and diagnosis for people who are experiencing problems with their memory. You can contact the team directly on 01744 646 321. 

Visit the service page for more information.
 
Older people's inpatient services (Parsonage Unit)
Parsonage Unit at Atherleigh Park in Leigh supports people age 65 and over living in Warrington, Knowsley, St Helens, Warrington and Wigan who have mental health problems, in addition to physical health conditions or frailties that require a higher level of support. 

From time-to-time, we also look after people under the age of 65 who have mental health problems and higher levels of physical health needs, which would not be met as effectively by our adults' inpatient wards.

You can contact the ward directly on 01942 636 460 (between 9am and 5pm) or 01942 636 464 (between 5pm and 9am).

Visit the service page for more information.

Learning disability services
Learning Disability Community Team
Our Learning Disability Community Team delivers a range of high quality, age appropriate, person centred services in community and inpatient settings that promote recovery, health and wellbeing.

We support people age 18 and over to access physical and mental health services that best meet their needs. This includes appointments with specialist learning disability professionals for those who need them. 

We also offer a programme of training through the Learning Disability Training Alliance (LDTA) to increase skills and knowledge of other services to facilitate person centred reasonable adjustments. 

You can contact the service directly on 0151 426 5885.

Visit the service page for more information.


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