Wigan referral information
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Wigan referral information

Information about our services and making referrals to them for professionals in Wigan.

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Below you can view information aimed at health professionals and other professionals working with our services to support you to make appropriate referrals to our services in Wigan. This page provides information to help you reach a decision as to whether our service is right for your patient or client and how to make a referral so they can begin accessing support.

If you have any further questions about any of the services below, either visit the service's page on our website (linked below under each service section) or contact the team using the telephone numbers provided.
Adults' mental health services
Assessment Team
Our Assessment Team provides specialist assessment, advice and signposting for adults with moderate to severe symptoms of mental illness such as severe depression and anxiety, as well as conditions like schizophrenia and bipolar disorder. 

All our assessment teams have recently begun to implement a robust telephone triage system, using NICE recommended clinical rating scales to ensure routine referrals are directed to the most appropriate service by our assessment teams, and to enable the teams to redirect those referrals not requiring a secondary mental health assessment or intervention. 

The new triage system means patients who do need to be seen by secondary services can be offered a face-to-face assessment appointment more quickly and patients requiring lower level interventions and assessments can be signposted to the appropriate primary care and third sector services in a timelier manner too.

The service is available 24 hours a day, 7 days a week, 365 days a year.

If you need to make a referral to Wigan Assessment Team for a patient who has moderate to severe mental health problems, you can contact the team directly for advice or to make a referral on
01942 482 239 (from 8am to 8pm) or 01925 664 000 (from 8pm to 8am).

Visit the service page for more information.

Adults' ADHD Service
Our Adults' ADHD Service provides assessment, diagnosis and treatment for adults with symptoms of attention deficit hyperactivity disorder (ADHD). We can also signpost you onto other mental health services if you need any extra support. 

If your patient is experiencing problems that you suspect may be related to ADHD, you can make a referral to our service for an assessment and screening appointment. Please be aware that due to high demand for the service, there may be a wait for their initial appointment.

You can contact the team directly for advice on 01925 664 180.

Visit the service page for more information.

Early Intervention in Psychosis Service
Our Early Intervention in Psychosis Service supports people age 14 to 65 who are experiencing first episode of psychosis.

Signs and symptoms that your patient may be experiencing psychosis include: feeling like people are watching you; seeing or hearing things that others cannot; unusual beliefs; unusual manner or thinking or speech; and ideas of reference.

If you are concerned about one or more of the above symptoms, refer your patient to the Early Intervention in Psychosis Service for assessment. If there is an immediate risk out of hours (after 5pm Monday to Friday, weekends and bank holidays), please refer the patient to Wigan Assessment Team.

You can contact the team directly for advice on 01942 772 101.

Visit the service page for more information.

Home Treatment Team
Our Home Treatment Team provides intensive community-based support for adults with severe and complex mental health problems to prevent the need for admission to hospital. 

Referrals to the Home Treatment Team must be made by one of our community mental health teams and should be directed to the Assessment Team in the first instance, rather than to the Home Treatment Team.

You can contact the team for advice on 01942 636 317.

Visit the service page for more information.

Adults' inpatient Services
We provide mental health inpatient services for adults in Wigan, based at Atherleigh Park in Leigh. Our male inpatient ward is called Sovereign Unit and our female inpatient ward is called Westleigh Unit. 

If you feel your patient requires inpatient mental health support, please make a referral to our Assessment Team in the first instance, who will be able to assess the individual and if appropriate, make a referral for them to our inpatient services.

You can contact Sovereign Unit on 01942 636 396 and Westleigh Unit on 01942 636 415. 
Visit the service page for more information.

RAID Service (Accident and Emergency Liaison)
Our Rapid Assessment Interface and Discharge (RAID) Service provides accident and amergency (A&E) liaison services within the A&E department at Royal Albert Edward Infirmary. They are here to support people who attend A&E with mental health problems. This may be because they are experiencing a mental health crisis or because they have self-harmed and need urgent medical attention.

The team also provides support, advice and training for hospital staff to enable them to better support patients who have mental health problems and they can signpost and refer patients onto other local services that can help meet their mental health needs.

As the team responds directly to the needs of patients attending A&E, you can't refer patients to service. You can contact the team on 01925 635 911.

Visit the service page for more information. 

Recovery Team
Our Recovery Team provides community-based services for adults with long-term mental health problems in Wigan. The service is goal-focused and supports people to live their lives well with their mental health condition. 

Referrals to our Recovery Team should be directed to our Assessment Team in the first instance, who will be able to assess the individual and if appropriate, make a referral for them to our Recovery Team.

You can contact our north Wigan Recovery Team on 01942 482 130 and the south Wigan Recovery Team 
01942 772 119.

Visit the service page for more information.

Skin Camouflage Service
Our Skin Camouflage Service provides medical camouflage creams for people with self-harm scars and other conditions that cause skin marking or discolouration, to help improve confidence and mental wellbeing.

The best way to contact the Skin Camouflage Service is by email at skin.camouflage@nwbh.nhs.uk  

Visit the service page for more information.

Think Wellbeing (formerly Ashton, Wigan and Leigh Primary Care Psychology Service (IAPT))
Our Wigan Think Wellbeing Service provides psychological therapy services such as cognitive behavioural therapy for people with mild to moderate symptoms of common mental health problems like stress, anxiety, panic disorder and depression. Our aim is to help people change the way they feel by changing the way they think.

We accept both self-referrals and GP / health professional referrals to Think Wellbeing. Your patient can refer themself by completing our simple online self-referral form on the Wigan Think Wellbeing page on our website.

You can contact the service directly on 01942 264 051.

Visit the Think Wellbeing GP area for more information.

Psychiatric Intensive Care Unit (PICU)
Priestner's Psychiatric Intensive Care Unit (also known as PICU) is based at our new Atherleigh Park hospital in Leigh. The eight bedded unit provides short-term, intensive mental health support for people experiencing severe mental health problems.

You can contact the service directly on 01942 636 426.

Visit the service page for more information. 


Children and young people's services
Child and Adolescent Mental Health Service
We provide tier 2 and 3 child and adolescent mental health services (CAMHS) for children and young people up to the age of 18 in Wigan. We provide assessment, treatment and signposting for young people with emotional and behavioural difficulties.

All referrals to our CAMHS services should be directed to our CAMHS Assessment and Response Team. Download the CAMHS referral form or call the team for more information on 01925 579 405.

Visit the service page for more information.
  
Children and Young People's Community Eating Disorder Service
Our Young People's Community Eating Disorder Service in Halton, Knowsley, St Helens and Warrington provides assessment, treatment and support for young people with eating disorders and their families. We deliver the service in partnership with St Helens and Knowsley Teaching Hospitals NHS Trust and leading national eating disorder charity Beat.

Initial consultant-led multidisciplinary team (MDT) assessments will be held at Knowsley Resource and Recovery Centre at Whiston Hospital. Young people and families will then be able to attend their regular appointments with our team at a venue closer to home.

To meet the service referral criteria, patients must be 8 to 18-years-old and live in Runcorn or Widnes. You can use the SCOFF questionnaire screening tool to help determine whether your patient would benefit from a referral to the service. 

Referrals for patients with a suspected eating disorder should be directed via e-referral. We also accept self-referrals from service users and families via an electronic form on our website. 

Visit the service page for more information or call the team on 0151 430 1321.

Fairhaven Young People’s Unit
Fairhaven Young People's Unit is a short-stay mental health inpatient facility in Warrington for young people. 

All referrals will need to be sent to our Child and Adolescent Mental Health Services (CAMHS) Assessment and Response Team, which is a 24-hour service that handles all referrals to our CAMHS community and inpatient services. They will be able to make a referral for you to Fairhaven through specialist service commissioners NHS England if you do need specialist inpatient support. Call Fairhaven directly on 01925 575 771.

Visit the service page for more information.


Later life and memory services
Care Home Liaison Team
Our Care Home Liaison Team support people living in residential care and nursing homes across Ashton, Leigh and Wigan who have mental health problems and memory problems like dementia. The team also provides training and advice to care home staff to enable them to better support their residents who have mental health and memory problems. 

To make a referral to the service or for advice and support, call the team on 01942 481 301.

Visit the service page for more information.
 
Memory inpatient services (Rydal Unit, Kingsley Ward and Golborne Unit)
We provide inpatient services for people age 65 and over who have memory problems such as dementia, who can no longer be supported in the community and require specialist inpatient support. Our three wards (Rydal, Kingsley and Golborne) have been specially designed to meet the needs of people with memory problems and are based in Knowsley, Warrington and Wigan. The wards are available for people living in Halton, Knowsley, St Helens, Warrington and Wigan. 

Visit the service page for more information.

Older People's Community Mental Health Team
We support people age 65 and over who have mental health problems and people of any age with a diagnosis of dementia. We can also provide assessment and diagnosis for people who are experiencing problems with their memory. You can contact the team directly on 01942 481 301. 

Visit the service page for more information.
 
Older people's inpatient services (Parsonage Unit)
Parsonage Unit at Atherleigh Park in Leigh supports people age 65 and over living in Warrington, Knowsley, St Helens, Warrington and Wigan who have mental health problems, in addition to physical health conditions or frailties that require a higher level of support. 

From time-to-time, we also look after people under the age of 65 who have mental health problems and higher levels of physical health needs, which would not be met as effectively by our adults' inpatient wards.

You can contact the ward directly on 01942 636 460 (between 9am and 5pm) or 01942 636 464 (between 5pm and 9am).

Visit the service page for more information.

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