Are you winter ready?

Help Us Help You stay well this winter.

 Content Editor

Help Us Help You is a national multi-channel campaign, aimed to ease the pressure on NHS urgent care and emergency services.

For the winter months, the campaign will focus on flu, making sure people know how to keep themselves well during the cold weather and to self-treat minor illnesses (e.g. cold/ sore throat), therefore freeing GP and hospital appointments for those who need them most.

Help Us Help You stay well this winter by following these top tips to look after yourself and your family:

This is the best choice to treat minor illnesses and injuries. A large range of common illnesses and injuries can be treated at home or simply with over-the-counter medicines and plenty of rest.

NHS 111
If you’re not sure what to do and need medical advice fast, call 111 for free! There is also the online version at

Pharmacists (chemists)
Are a great source of health care advice and information. They are experts in medicines and will help you decide if you need to see a doctor.

Can help if you have an illness or injury that won't go away and any long standing condition. Other examples may include vomiting, ear pain, stomach ache and back ache.

Walk-in Centres
Provide consultations, advice and treatment for new minor injuries and illnesses. We have three walk-in centres in Knowsley (Halewood, Huyton and Kirkby) and one in Litherland, Sefton.

A&E or 999
Is for life threatening situations and emergencies, such as choking, chest pain, sever difficulty breathing,blacking out and blood loss.

See our short animation below that will help you decide whether one of our walk-in centres is the right choice for you: 


Flu is a common infectious viral illness spread by coughs and sneezes. It can be very unpleasant, but you'll usually begin to feel better within about a week. You can catch flu – short for influenza – all year round, but it's especially common in winter, which is why it's also known as "seasonal flu".
The free flu vaccination is particularly important for those who are at increased risk from the effects of flu, and is available for:
  • anyone over the age of 65 
  • pregnant women
  • children and adults with an underlying health condition (particularly long-term heart or lung disease)
  • children and adults with weakened immune systems
Beat loneliness
During the winter months many people can be gripped by stress, anxiety and loneliness.
To help people cope with loneliness, we have produced a short animation, with handy tips and advice on how to maintain good mental health and wellbeing. 

If you need any urgent mental health help, see our Help in a crisis page. For all life threatening emergencies, call 999 or visit your local A&E department.