Coronavirus (Covid-19)

 Content Editor

Assurance for patients during the coronavirus outbreak
During what is a worrying and unpredictable time, North West Boroughs Healthcare NHS Foundation Trust would like to reassure all our service users, patients, families and carers that our top priority is to continue to deliver safe services wherever possible.
We have tried and tested, existing plans to manage pandemics in place and working well. These plans include training, upskilling and moving existing staff to different roles as appropriate. We are also recruiting additional temporary staff and have contingency strategies in place to adapt as the situation progresses.
What is coronavirus
Coronavirus (Covid-19) is a new illness which can affect your lungs and airways. Current evidence is that most cases appear to be mild and the vast majority of people make a full recovery.

The UK is extremely well prepared for these types of outbreaks and is sharing national updates, advice and guidance on a daily basis.

What you should do
Government information and guidance is changing regularly. It is important everyone follows Government advice to reduce pressure on NHS services.

Stay at home to stop coronavirus spreading
Everyone must stay at home to help stop the spread of coronavirus.
This includes people of all ages – even if you do not have any symptoms or other health conditions.
You can only leave your home:
  • to shop for basic essentials – only when you really need to
  • to do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with
  • for any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person
  • to travel to and from work – but only where this is absolutely necessary

If you have symptoms
If you have either:
  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or three or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
To protect others, do not go to places like a GP surgery, pharmacy, walk-in centre or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Our services
We are doing everything we can to continue providing services and patient care. However, so we can prioritise services for vulnerable patients, we are making some temporary changes to deliver some services in a different way. Find out if the service you use is affected.

Your appointment
If you are due to attend an appointment with or are expecting a visit from one of our services and you are experiencing coronavirus symptoms as described above, including either a new, continuous cough or a high temperature or both, please do not attend your appointment. Please contact the service and let them know.
If you are not experiencing any symptoms or self-isolating, please attend as normal unless you are contacted directly by the service.
Looking after your mental health
We know the coronavirus (Covid-19) outbreak and all the news and conversations surrounding it have potential to cause stress.
It's understandable that people feel concerned and it's important to take steps to look after your mental health and wellbeing as well as your physical wellbeing. View our resources to help support your mental health.

Further information
We are using our social media channels and website to provide regular information and advice relating to our Trust and services as the situation progresses.
Recommended sources for trusted information and updates about coronavirus: