Coronavirus staff information

 Content Editor

Coronavirus presents with flu-like symptoms including fever, a cough or difficulty breathing. Current evidence is that most cases appear to be mild and the vast majority of people make a full recovery.

The UK is extremely well prepared for these types of outbreaks and is sharing national updates, advice and guidance on a daily basis.
Government information and updates are changing multiple times each day. This section aims to provide you with links to national information, helpful resources and practical information in one place.

Core advice
As of 24 March 2020, Government is directing everyone to stay at home to help stop the spread of coronavirus.
This includes people of all ages – even if you do not have any symptoms or other health conditions.
You can only leave your home:
  • to shop for basic essentials – only when you really need to
  • to do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with
  • for any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person
  • to travel to and from work – but only where this is absolutely necessary
All staff who are able to do so, should now work from home until further notice. You should make these arrangements with your line manager.

For the most up-to-date health information and advice, visit:

Process for medical emergencies
Staff on inpatient wards needing an ambulance should continue to follow the existing process by calling the following numbers:
  • Hollins Park 3333
  • Knowsley Resource and Recovery Centre 2222, followed by 999
  • All other inpatient sites 999
Switchboard will ask the caller 'Does this call relate to a patient with suspected or confirmed Covid-19'. If it does, the switchboard operator will put the caller through to 0345 140 0144.

Further information
This section will be regularly updated as guidance and advice changes. Updates will also be shared through our usual communications channels.
If you manage staff who do not have regular access to online communications or emails, please make sure you are routinely sharing any updates sent out through our communications channels.
Any general questions should be directed to your line manager in the first instance.
Only questions relating to patient infection should be directed to the Infection Control Team on 01925 664 851.