Information for professionals

 Content Editor

‚ÄčOur mental health crisis lines went live in April 2020 following a request from NHS England for mental health trusts to bring forward plans to have these established in every area.
Our crisis lines are free phone numbers and are available in Halton, Knowsley, St Helens, Warrington and Wigan and are for patients and public of all ages (children, young people and adults) to call when they are experiencing a mental health crisis or are worried about someone else who may be in crisis.
We recognise that professionals including GPs, police, paramedics and others may have someone they're supporting in their professional capacity that may be in crisis and needs urgent mental health support.
In these circumstances, when you need immediate assistance rather than ringing the Freephone crisis line, please either:
  • contact the team they are currently under the care of (if applicable and known)
  • contact the relevant local team below for advice, guidance and response where this is needed
For children and young people (up to the age of 18), please contact:
  • For Halton, Knowsley, St Helens and Warrington contact the CAMHS Assessment and Response Team on 01925 579 405 
  • For Wigan, contact the Wigan CAMHS Team on 01942 775400
For adults (age 18 and over), please contact:
Frequently asked questions
If you have any questions about how the crisis lines work, please take a look at our FAQs for professionals: