​Our mental health crisis lines went live in April 2020 following a request from NHS England for mental health trusts to bring forward plans to have these established in every area.

Our crisis lines are free phone numbers and are available in Halton, Knowsley, St Helens, Warrington and Wigan and are for patients and public of all ages (children, young people and adults) to call when they are experiencing a mental health crisis or are worried about someone else who may be in crisis.

We recognise that professionals including GPs, police, paramedics and others may have someone they're supporting in their professional capacity that may be in crisis and needs urgent mental health support.

In these circumstances, when you need immediate assistance rather than ringing the Freephone crisis line, please either:

• contact the team they are currently under the care of (if applicable and known)

• contact the relevant local team below for advice, guidance and response where this is needed
  

For children and young people (up to the age of 18), please contact:

• For Halton, Knowsley, St Helens and Warrington contact the CAMHS Assessment and Response Team on 01925 579 405 

• For Wigan, contact the Wigan CAMHS Team on 01942 775400
  

For adults (age 18 and over), please contact:

• Halton Mental Health Assessment Team: 01925 664 000

• Knowsley Mental Health Assessment Team: 0151 676 5263

• St Helens Mental Health Assessment Team: 01744 621 688

• Warrington Mental Health Assessment Team: 01925 666 647

• Wigan Mental Health Urgent Response Team: 01942 636 395
  

Frequently asked questions

If you have any questions about how the crisis lines work, please take a look at our FAQs for professionals:

• Halton, Knowsley, St Helens and Warrington crisis line 
  

• Wigan crisis line (these will soon be available)