Friends and Family Test

The Friends and Family Test is a quick and simple way to give feedback on our services.

 Content Editor ‭[1]‬

The Friends and Family Test is a way of gathering your feedback about your experiences of our services to help us make improvements.

The Friends and Family Test is a national survey and asks two simple questions about your experience. The results provide a way for you to easily compare NHS services so you know where you and your family can receive the best possible care. The information will also give us valuable feedback about what you think of our services which can be used to help us make improvements if required.

All responses to our Friends and Family test are anonymous. Your personal details will not be recorded and your views will not adversely affect the care you receive.

The Friends and Family Test does not replace existing feedback methods, you can still make compliments or complaints in the normal way.

 Content Editor ‭[3]‬

​Friends and Family Test results
We monitor Friends and Family Test responses every month and use the results to help us improve.

Below are the scores for the last 12 months:

​Percentage of people who would recommend our services 
​Percentage of people who would not recommend our services
​Mar 20
​Feb 20
​Jan 20
​Dec 19
​Nov 19
​Oct 19
​Sept 19
​Aug 19
​July 19
​Jun 19
​May 19
​Apr 19

 Content Editor ‭[2]‬