Healthwatch groups were set up in each area to gather and represent the views of local people.

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There are local Healthwatch groups all over the country, including in each of the boroughs we serve. They were created to gather and represent the views of people who use health and social care services and are part of a national network of Healthwatch groups. 

Healthwatch groups are led by volunteers and a small team of staff. Each local Healthwatch gives patients, service users, carers and local people opportunities to influence and challenge how health and social care services are provided in their community.
Healthwatch also:
  • Has powers to ensure the consumers' voice is heard by those who make the decisions.
  • Gathers and presents evidence of shortfalls and issues in health and social care services to regulators, other arms-length bodies, and government departments. These organisations are obliged to respond to Healthwatch and they will always make responses public.
  • Uses feedback from local people to influence and enlighten local Health and Wellbeing Boards, ensuring the best and most appropriate health and social care services for people in their community.

How can you get involved?
You can join your local Healthwatch or to tell them about your experiences by visiting their website:

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