Peer support workers

We are recruiting peer support workers with lived experience of using our services to work within our clinical teams.

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Do you have experience of using mental health services? Would you like to use this experience to help others?

One of our Trust objectives for 2019/20 is to have one per cent of our workforce employed in peer support worker roles across the organisation by March 2020.

By peer support workers, we mean people who have lived experience of using our services, and can use this experience positively to help others on their recovery journeys. 

Peer support workers can bring countless benefits to both staff and service users; drawing on their personal experiences to help ensure we are delivering patient-centred care.

Embedding a peer support worker role within a clinical service:
  • Positively challenges the thinking and practices of services
  • Motivates the team to always strive to improve patient care
  • Encourages teams to reconsider any assumptions they make when providing care 
  • Helps to reduce stigma around mental and physical health conditions
  • Increases empathy and acceptance amongst staff
  • Gives hope to service users that recovery is possible and things can get better
  • Provides an opportunity for service users to work with someone who knows how it feels to be in their shoes
Jonnie's story
Jonnie is a peer support worker within our Criminal Justice Liaison Team. Below he shares his story about how he became a peer support worker and how he uses his personal experiences of addiction and homelessness to support service users in his role. 



Peer support workers will receive support and training to enable them to carry out the day-to-day duties of the post and as employees of the Trust, will have full access to our staff health and wellbeing offer, including counselling, supervision and other occupational health services. 

We are able to offer full or part time roles, as well as flexible working hours to suit your needs.

For more information about the peer support worker role, email: peersupport@nwbh.nhs.uk 



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