Our purpose, strategy and culture

Find out about our overall purpose, strategic priorities and our organisational culture.

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Our strategic priorities
Our strategy for 2020-2023 sets out the direction and priorities for our organisation for the next three years. Our strategic priorities are:

  • Quality, safe and efficient services
  • Whole person care
  • Values and culture
  • Delivering services differently
  • Place-based care
  • System-wide collaboration
Learn more about our strategy.

Our values
Our values were developed with staff and reflect what matters to us. They are evidenced in the way we do things and how we behave.
Our values, dignity and respect, feedback and contribution, quality and excellence, learning and listening, - horizontal.jpg

Our behaviours
We believe it's not just what we do that is important; it's the way we do things which sets us apart from other organisations. Our staff behaviours are an important part of our culture.

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Our culture of care
Our culture of care puts a clear focus on delivering high quality care for our patients, service users and carers. This is how we have chosen to implement NHS England's 6Cs – care, compassion, commitment, courage, communication and competence – which we believe don't just apply to our nursing staff, but to every member of staff.

How it all fits together

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