Our purpose, strategy and culture

Find out about our overall purpose, strategic priorities and our organisational culture.

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Our purpose
At North West Boroughs Healthcare, our overall purpose is to take a lead in improving the wellbeing of our communities in order to make a positive difference throughout people's lives.

Our strategic priorities
Our strategy for 2019-2022 sets out the direction and priorities for our organisation for the next three years. Our strategic priorities are:
  • We will deliver quality, safe and efficient services with a highly skilled and motivated workforce.
  • We will deliver whole person care through targeted growth.
  • We will retain our values and culture.
  • We will engage with our communities and staff to deliver services differently.
  • We will play an active role in place-based care systems to maintain a whole person care focus and high clinical standards.
  • We will grow and develop the Trust at scale, being seen as an equal partner in any system-wide collaboration.
Learn more about our strategy.

Our values
Our values were developed with staff and reflect what matters to us. They are evidenced in the way we do things and how we behave.
Our values, dignity and respect, feedback and contribution, quality and excellence, learning and listening, - horizontal.jpg

Our behaviours
We believe it's not just what we do that is important; it's the way we do things which sets us apart from other organisations. Our staff behaviours are an important part of our culture.

Our behaviours. jpeg

Our culture of care
Our culture of care puts a clear focus on delivering high quality care for our patients, service users and carers. This is how we have chosen to implement NHS England's 6Cs – care, compassion, commitment, courage, communication and competence – which we believe don't just apply to our nursing staff, but to every member of staff.

How it all fits together

Our culture of care image.

 Content Editor ‭[3]‬

 Content Editor ‭[2]‬