Who we are

All of our walk-in centres now operate a telephone triage and appointment system. Please call in advance to ensure you can access the service.

We have three walk-in centres in Knowsley (Halewood, Huyton and Kirkby) and one walk-in centre in Litherland in Sefton.

Our walk-in centres provide consultations, advice and treatment for minor injuries and illnesses. These include:

• Infections and rashes (N.B. if measles is suspected, you are advised to stay at home and phone your GP or NHS 111 for advice)

• Coughs and flu-like symptoms

• Ear ache and sore throats

• Cuts and bruises

• Minor burns and strains 

• Emergency contraception and advice 

• Insect and animal bites

• Stomach aches and upsets

• Urine infections

• Minor new eye problems

Please consider visiting a walk-in centre before attending accident and emergency (A&E) with a minor injury or illness. A&E departments are for serious and life threatening injuries only.

If you're not sure if a walk-in centre is the best option for you, you can contact NHS 111 for advice. NHS 111 is available 24 hours a day; 365 days a year for any medical help which is needed fast, but is not a 999 emergency. Calls are free from landlines and mobile phones.

Further information on attending a walk-in centre can be found at: Are you winter ready? This page also provides useful tips to Help Us Help You stay well this winter. 

If you start to develop coronavirus symptoms, you must get tested and the rest of your household should self-isolate with you whilst you wait for the results. Full guidance on self-isolation is available on gov.uk.

Only those people with symptoms should then book a test online by visiting www.nhs.uk/coronavirus or by ringing 119. 

How to access our service

Halewood, Huyton and Kirkby walk-in centres are currently operating from 10am to 6pm, seven days a week and can be accessed via a telephone triage and appointment system. If you need to access the walk-in centre service, call your local walk-in centre below:

• Halewood – Tel: 0151 244 3533
• Huyton – Tel: 0151 244 3150       
• St Chads (Kirkby) – Tel: 0151 244 3065
  

Litherland Walk-in Centre is currently operating every day from 8am to 8pm, and can be accessed via their telephone triage and appointment system. 

If you need to access the service, please book an appointment by contacting the walk-in centre direct on 0151 475 4667.

Those who only have Covid-19 symptoms will be directed to NHS 111. If you have Covid-19 symptoms and still require walk-in centre treatment for another problem, you will still be triaged and seen.

Help Us Help You

We encourage everyone to make sure they choose the right NHS service to get the right treatment. Below is a list of options available depending on your medical need:

Self-care

This is the best choice to treat minor illnesses and injuries. A large range of common illnesses and injuries can be treated at home or simply with over-the-counter medicines and plenty of rest.

NHS 111

If you’re not sure what to do and need medical advice fast, call 111 for free! There is also the online version at www.111.nhs.uk

Pharmacists (chemists)

Are a great source of health care advice and information. They are experts in medicines and will help you decide if you need to see a doctor.

GPs

Can help if you have an illness or injury that won't go away and any long standing condition. Other
examples may include vomiting, ear pain, stomach ache and back ache.

Walk-in centres

Provide consultations, advice and treatment for new minor injuries and illnesses.

A&E or 999

Is for life threatening situations and emergencies, such as choking, chest pain, sever difficulty breathing, blacking out and blood loss.