Who we are
All of our walk-in centres now operate a telephone triage and appointment system. Please call in advance to ensure you can access the service.
We have three walk-in centres in Knowsley (Halewood, Huyton and Kirkby) and one walk-in centre in Litherland in Sefton.
Our walk-in centres provide consultations, advice and treatment for minor injuries and illnesses.
Infections and rashes (N.B. if measles is suspected, you are advised to stay at home and phone your GP or NHS 111 for advice)
Coughs and flu-like symptoms
Ear ache and sore throats
Cuts and bruises
Minor burns and strains
Emergency contraception and advice
Insect and animal bites
Stomach aches and upsets
Minor new eye problems
Please consider visiting a walk-in centre before attending accident and emergency (A&E) with a minor injury or illness. A&E departments are for serious and life threatening injuries only.
If you're not sure if a walk-in centre is the best option for you, you can contact NHS 111 for advice. NHS 111 is available 24 hours a day; 365 days a year for any medical help which is needed fast, but is not a 999 emergency. Calls are free from landlines and mobile phones.
Further information on attending a walk-in centre can be found at: Are you winter ready? This page also provides useful tips to Help Us Help You stay well this winter.
How to access our service
Halewood, Huyton and Kirkby walk-in centres are currently operating from 10am to 6pm, seven days a week and can be accessed via a telephone triage and appointment system. If you need to access the walk-in centre service, call your local walk-in centre below:
- Halewood – Tel: 0151 244 3533
- Huyton – Tel: 0151 244 3150
- St Chads (Kirkby) – Tel: 0151 244 3065
All calls will be triaged and given an appointment to be seen if needed.
Please be aware that if you have Covid-19 symptoms, you will be advised to self-isolate and directed to NHS 111.
Litherland Walk-in Centre is currently operating every day from 8am to 8pm, and can be accessed via their telephone triage and appointment system.
If you need to access the service, please book an appointment by contacting the walk-in centre direct on 0151 475 4667.
Those who only have Covid-19 symptoms will be directed to NHS 111. If you have Covid-19 symptoms and still require walk-in centre treatment for another problem, you will still be triaged and seen.
Help Us Help You
We encourage everyone to make sure they choose the right NHS service to get the right treatment. Below is a list of options available depending on your medical need:
This is the best choice to treat minor illnesses and injuries. A large range of common illnesses and injuries can be treated at home or simply with over-the-counter medicines and plenty of rest.
If you’re not sure
what to do and need medical advice fast, call 111 for free! There is also the
online version at www.111.nhs.uk
Are a great source of health care advice and information. They are experts in medicines and will help you decide if you need to see a doctor.
Can help if you have an illness or injury that won't go away and any long standing condition. Other
examples may include vomiting, ear pain, stomach ache and back ache.
Provide consultations, advice and treatment for new minor injuries and illnesses.
A&E or 999
Is for life threatening situations and emergencies, such as choking, chest pain, sever difficulty breathing, blacking out and blood loss.